Culture Design Consulting

It’s time to get serious about culture.

Culture drives behavior, which means you can leverage it as a tangible business tool to improve results. But to access culture’s power, you must be able to design and manage your culture continuously. Our comprehensive culture design consulting project will have you making concrete and meaningful changes in about six months.

Design a culture that unlocks your team’s performance.

Step 1: See your culture patterns.

We start with our own culture assessment (the comprehensive WorkXO Assessment, or our newer, simplified Culture Pattern Assessment), drawn from decades of research and experience. Instead of telling you if your culture is “good” or “bad” in the abstract, it tells you how your culture really works, identifying the underlying patterns that either support or interfere with your success as an organization.

Step 2: Prioritize your culture change.

Once you see your patterns, we’ll help you dig into the data and identify a short list of priorities for your culture work that will have the biggest impact on your success. These are not core values—they are behavior-based priorities, tied specifically to key issues in both your culture and your operating environment that will make the most difference, right now.

Step 3: Start running culture plays.

The most important deliverable will be your Culture Playbook—a prioritized set of targeted activities and internal changes that will make a more effective culture both real and permanent. You’ll develop an extensive list of possible activities—from low-hanging fruit, to meaningful improvements, to larger, often HR-focused, infrastructural interventions. You’ll pick the best ones to pitch to management for approval and immediate implementation. In other words, you’ll be fixing your culture, and unlocking performance.