We are well on the way to being the 21st Century Association we have dreamed of, and this would not have been possible were it not for the consulting role Jamie has played. His involvement gave me the courage to follow this path and has paid significant dividends for all our team and for Fitness Australia. We saw membership jump over 50% in a four-year period, with revenue climbing more than 40%—all tied directly to the culture shifts that Jamie helped us make.